Support
Answers to the most common questions.
Is Medal free to use?+
Yes. Medal is completely free on PC and mobile, with optional premium features.
Does Medal support console recording?+
Medal supports PC and mobile. You can also import clips from console captures to edit and share.
Which games work with auto-highlights?+
Fortnite, Valorant, League of Legends, Apex, Counter-Strike, and many more.
What specs do I need?+
Any PC running Windows 10 or later. Even a potato PC works with lower settings and cloud storage.
Will it lag my game?+
Medal is optimized to be lightweight — around 100–400MB of RAM in typical use.
What video quality does Medal record at?+
Up to 4K resolution at 144fps, fully configurable.
What encoding formats are supported?+
H.264, H.265/HEVC, and AV1 so your clips look sharp and load fast.
How do I contact support?+
Email hello@medal.example or open a ticket from the app's settings menu.